Get in Touch

Thank you for your interest in Glow Village! For all questions, orders, and customer support, please use the details below:

Address: 97 Redfield Way, Manchester, M3 7LG, United Kingdom

Email: [email protected]

Hours: Mon-Sat: 10:00–19:00, Sun: 11:00–15:00

Manchester, UK

Why Reach Out?

Need pre-purchase advice? We're happy to recommend the right set for your grilling style and needs.
Order tracking or shipping queries: Get precise updates and helpful solutions for your deliveries.
Gift or event enquiry: Tailored solutions for group orders, gifting, or business requirements.
General support: Our friendly team is here to help you make the most of every Glow Village experience.

How long does delivery take?

Orders are processed within 1 business day and delivered within 2–4 days across the UK.

Can I request a custom gift message?

Absolutely! Simply mention your request when ordering and we'll include your special note.

Is there a warranty on BBQ sets?

All Glow Village sets are covered by our Lifetime Craftsmanship Guarantee.